FAQs

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10 articles in this collection
Written by Isaac Bowen

Can I replace Shopify's order emails with Mechanic?

Only Shopify Plus accounts can disable store notification emails.
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Written by Isaac Bowen
Updated over a week ago

How can I add extra logging to my tasks?

Sometimes it's useful to record extra information, without running additional actions.
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Written by Isaac Bowen
Updated over a week ago

Can I use Mechanic to publish or unpublish to different sales channels?

Not currently. Shopify doesn't currently permit third-party apps to manage publication for anything except online stores and point of sale.
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Written by Isaac Bowen
Updated over a week ago

How do I add or remove tags for Shopify resources?

Use a Shopify action, and our add_tag or remove_tag filters.
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Written by Isaac Bowen
Updated over a week ago

How do I request a new task?

Need new Mechanic functionality? There's a way to do that.
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Written by Isaac Bowen
Updated over a week ago

Can I set up a task based on who created a draft order?

No, Shopify doesn't permit apps to see who created a draft order.
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Written by Isaac Bowen
Updated over a week ago

My task is failing because of a permissions problem. Why?

Make sure your task script always renders actions, even in preview mode.
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Written by Isaac Bowen
Updated over a week ago

Does Mechanic support rich email?

Yes! You can customize the look of your emails, using HTML and CSS.
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Written by Isaac Bowen
Updated over a week ago

Can I re-send order confirmation emails with Mechanic?

No, Shopify doesn't currently allow this.
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Written by Isaac Bowen
Updated over a week ago

I'm seeing a different price than I expected. Why?

Learn more about Mechanic's pricing.
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Written by Isaac Bowen
Updated over a week ago