By default, Mechanic sends your mail from an address built from your Shopify account name. If your store is at fantastic.myshopify.com, for example, Mechanic will send mail from email@example.com.
Remember, Mechanic only allows transactional mail – that means messages that do not require an unsubscribe link. Read more here.
To change your Mechanic account's "From" address, follow these steps:
- Contact us with the email address you'd like to use. It must be at a domain name that you own and control.
- You'll receive a confirmation email from Postmark, our email provider. Click the confirm button within the email.
- We'll send you two DNS records that you need to add to your domain name – one CNAME, and one TXT record.
- Add those records to your domain name (if Shopify is your domain provider, use these instructions), and Mechanic will automatically start sending mail from that new address.
That's it! :) Use that chat button in the corner to get started.
P.S. Changing the sender name doesn't require any of these steps – for that, you can use the
"from_display_name" option of the "email" action. The steps above are only required if you want to change the sender's email address. :)