What's possible

  • Reading timeline comments, and other events, for orders, draft orders, customers, and inventory transfers.
  • Writing order and customer notes. This is not the same as the timeline comments. We mention it here because this frequently makes for an acceptable fallback approach.

What's not possible

  • Using a timeline event as a Mechanic event. This means that Mechanic tasks can't run in direct response to a new comment (or other timeline event).
  • Reading the name of the staff person who left a comment, or the name of the app responsible for another event.
  • Creating, updating, or deleting timeline comments.
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