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37 articles in this collection
Written by
Isaac Bowen
How can I update existing metafields?
Metafield updates always require the metafield ID.
Written by
Isaac Bowen
Updated over a week ago
Can I retry a task? Or an action?
Under some conditions, it's possible to retry task and action runs.
Written by
Isaac Bowen
Updated over a week ago
Why can't I access the Shopify API during preview mode?
In brief: task previews need to run very quickly, and API operations are not always fast. :)
Written by
Isaac Bowen
Updated over a week ago
The "money" Liquid filter isn't showing me what I expect.
Try multiplying your price figures by 100.
Written by
Isaac Bowen
Updated over a week ago
Can I send events to Klaviyo?
Yes! Mechanic can send any event, with any event data, contributing to any Klaviyo flows you may set up.
Written by
Isaac Bowen
Updated over a week ago
Can I send messages to Slack?
Absolutely! You'll use the "http" action, and Slack webhooks.
Written by
Isaac Bowen
Updated over a week ago
Can I run tasks when orders are printed in Order Printer?
No, but you can by using OrderlyPrint instead.
Written by
Isaac Bowen
Updated over a week ago
Do you have a developer-friendly plan?
Not specifically, but we are *terribly* developer-friendly. :) Inquire within about a practically indefinite free trial.
Written by
Isaac Bowen
Updated over a week ago
How do I send images with my emails?
Learn how to include images with your messages.
Written by
Isaac Bowen
Updated over a week ago
Why are my tasks delayed or not running?
Learn how Shopify or your own Mechanic account might experience a delay.
Written by
Isaac Bowen
Updated over a week ago
If I disable a task, will it catch up on events it missed when I re-enable it?
In a word, no.
Written by
Isaac Bowen
Updated over a week ago
Can I send values to Customer Fields?
Absolutely, and we've got a quick piece of code to get you on your way.
Written by
Isaac Bowen
Updated over a week ago
How do I know if my future-looking task is working?
Learn how to see the work that Mechanic is planning on doing.
Written by
Isaac Bowen
Updated over a week ago
What kind of email can I send with Mechanic?
Only transactional messages, which do not require an unsubscribe link. No mass messages.
Written by
Isaac Bowen
Updated over a week ago
How do marketing preferences work with Mechanic?
Learn about GDPR, sending email, and what you're responsible for.
Written by
Isaac Bowen
Updated over a week ago
What's possible with timeline comments?
Learn what can and can't be done on the timeline.
Written by
Isaac Bowen
Updated over a week ago
Why Mechanic?
There's more than one way to design automation with Shopify. Find out if Mechanic is right for you.
Written by
Isaac Bowen
Updated over a week ago
Where can I see what's changed in Mechanic?
Take a look at our changelog.
Written by
Isaac Bowen
Updated over a week ago
Can I schedule tasks for the future?
Yes, using the "event" action, and the "run_at" option.
Written by
Isaac Bowen
Updated over a week ago
How do I find an ID for a product, collection, order, or something else?
Mechanic often uses IDs for configuring tasks. Learn where to find the right one.
Written by
Isaac Bowen
Updated over a week ago
Why don't I see any events in my task's activity?
Learn when Mechanic does and doesn't show activity, and how to update those settings.
Written by
Isaac Bowen
Updated over a week ago
Can I send data to Google Sheets?
Yes, using either IMPORTDATA or a live push with IFTTT or Zapier.
Written by
Isaac Bowen
Updated over a week ago
Can I dynamically set or change order IDs?
No, order IDs can't be updated individually.
Written by
Isaac Bowen
Updated over a week ago
I'm an app developer. Can I send my events to Mechanic?
Give your users the power of Mechanic, by integrating.
Written by
Isaac Bowen
Updated over a week ago
How long can tasks run?
Maximum runtime does vary, with an absolute max of 24 hours.
Written by
Isaac Bowen
Updated over a week ago
Can I schedule a task for a certain day of the month?
Yes, by combining a daily task with a check on the current date.
Written by
Isaac Bowen
Updated over a week ago
Can I send mail from my store's domain?
Yes, you can use a custom email address, with a little bit of DNS configuration. :)
Written by
Isaac Bowen
Updated over a week ago
Can Mechanic work with transfers and incoming inventory?
No. Shopify doesn't currently have an API for these features.
Written by
Isaac Bowen
Updated over a week ago
Can I replace Shopify's order emails with Mechanic?
Only Shopify Plus accounts can disable store notification emails.
Written by
Isaac Bowen
Updated over a week ago
How can I add extra logging to my tasks?
Sometimes it's useful to record extra information, without running additional actions.
Written by
Isaac Bowen
Updated over a week ago
Can I use Mechanic to publish or unpublish to different sales channels?
Yes! This is now possible.
Written by
Isaac Bowen
Updated over a week ago
How do I add or remove tags for Shopify resources?
Use the "shopify" action.
Written by
Isaac Bowen
Updated over a week ago
How do I request a new task?
Need new Mechanic functionality? Let's get to it.
Written by
Isaac Bowen
Updated over a week ago
Can I set up a task based on which staff member did something?
For orders and draft orders, yes!
Written by
Isaac Bowen
Updated over a week ago
Does Mechanic support rich email?
Yes! You can customize the look of your emails, using HTML and CSS.
Written by
Isaac Bowen
Updated over a week ago
My task is failing because of a permissions problem. Why?
Make sure your task script always renders appropriate preview actions.
Written by
Isaac Bowen
Updated over a week ago
Can I re-send order confirmation emails with Mechanic?
Yes, but it requires a bit of work.
Written by
Isaac Bowen
Updated over a week ago